After Sales

With rented or leased conveyance technology, the following also applies: The system must run. No ifs or buts. That is why customer service, spare parts and hotline support belong to our core activities. With rented systems, the maintenance and spare parts fees are included in the rental price.

Our central service hotline is available to our customers, free of charge, between 07:00 and 17:00 hrs, and always connects you with the right point of contact. You receive professional advice right from the initial service or fault inquiry, and our service team will organise the rapid supply of spare parts if necessary.

Telephone number: +49 (0) 7261 9201606


Due to the standardised design in accordance with the modular principle, our service personnel are highly familiar with every device, which means seamless maintenance and troubleshooting. Through regular maintenance by our trained maintenance personnel, we ensure that your system is always in faultless condition and in doing so reduce downtimes and failures.

You operate your system outside of our normal working hours and still require constant service support via our service hotline? No problem. Talk to our sales team.